Terms & Conditions

How To Place an Order

Our sales department is open 8:30 am to 5:30 pm Eastern time, Monday through Friday. To contact us email to sales@binder.com, call 1.508.669.6354 ext 3 or fax 1.508.669.9143

To place an order e-mail, fax or mail your detailed purchase order to us. Since most of our orders are custom-made to order- items, the more detailed information your purchase order provides, the more expeditious the order entry process will be.

We will acknowledge your order by E-mail and we will call you if we have questions.

Custom products are subject to a +/- 10% variance in quantity. We will ship and bill for the exact number of pieces produced. If require an exact quantity, notify your representative and we will adjust your price accordingly. Custom products are not returnable or exchangeable.

If your project includes custom printing, the prices quoted are subject a possible adjustment pending a final review of any artwork not provided prior to quoting. Prices are based on the customer providing camera-ready black and white artwork or electronic digital files. See artwork requirements. Not all artwork can be silk screened or hot stamped on some materials.

Contents should never be shipped on the rings and ALT accepts no responsibility if you ship contents mounted on the rings. For packaging suggestions call your sales rep.

Pricing

Custom quotations are valid for 30 days unless otherwise stated. After 30 days we will need to reconfirm prices for you. All prices are U.S. dollars and do not include tax or freight unless otherwise specified. Prices quoted are FOB factory unless otherwise stated. Please be sure to include a quote number on your purchase order to ensure pricing accuracy.

Custom products are subject to a +/- 10% variance in quantity. We will ship and bill for the exact number of pieces produced. Custom products are not returnable or exchangeable.

If your project includes custom printing, the prices quoted are subject a possible adjustment pending a final review of any artwork not provided prior to quoting. Prices are based on the customer providing camera-ready black and white artwork or electronic digital files. See artwork requirements. Not all artwork can be silk screened or hot stamped on some materials.

Terms

We gladly accept payment via PayPal, Visa, MasterCard, Discover and American Express as an original payment term of the order. Fill out our credit card authorization form. Changes in terms to -Credit card payment - after normal terms, will incur an additional 3% surcharge.

Standard Net 30 terms will be extended to customers with approved open credit. Download our credit application or fax your company's standard reference form to 508.669.6143. Please allow up to two weeks to process new credit applications. For those without established open accounts, an advance deposit of at least 50% will insure that your order is entered in a timely manner while credit terms are determined. Not all orders will qualify to open terms.

If you are in a rush for your first order we suggest you pay with a different method and let us establish credit for your future orders.

We can ship your order C.O.D. via UPS. In addition to the cost of your products, C.O.D. shipments include a $7.50 per package C.O.D. fee charge by UPS plus any applicable sales tax and shipping charges. C.O.D. shipments made via common carriers must be paid by a bank check.

Cancellations

Custom products cannot be cancelled. If you have a last minute change notify us in writing as soon as possible so we can stop production. We will bill for cost incurred to that time plus a $50.00 cancellation fee. The written notification should include confirmation of and agreement to adhere by this policy.

Accessories and Non Standard Items

We thrive on product innovation. An active dialog can stimulate development of a new product to meet the exact needs of your company or your customer. After we help you develop and design the product we can also help by providing the printed content. While we are not printers we have widespread associations with many of our partner printers. Let us help you by providing a turn key product.

Shipping

Shipments, unless otherwise requested, will ship prepaid and added to the invoice via the best possible method. Shipping methods are chosen based on weight, number of packages and volume. Our preferred small package partner is UPS. In some cases, at your request, we can use USPS, FedEx or DHL. If you would like your shipment sent collect with one of your preferred carriers this should be explicitly stated on your purchase orders. Collect shipment charges may apply for some carriers.

Common Carrier/UPS/FedEx Damage - It is your responsibility, before signing the freight bill, to count the cartons and inspect for visible damage. Note any such damage on all copies of the freight bill and have the driver sign to acknowledge the damage. Notify us immediately so we can assist in the claims process. In case of concealed damage, save all cartons and packing materials with the damaged merchandise and call the carrier for an inspection and claim forms. Do not discard damaged merchandise until the claim is completely resolved. Vinyl products are subject to cracking due to mishandling during shipping. All claims for damage to vinyl products must be made within 30 days of shipment.

Comments about our Products or Service

We invite you to write or call Joseph McGuire, President of the company, to share your comments, praise or criticism about our products or our team members. While we always appreciate hearing stories of how our employees went above and beyond the call of duty for our customers, we also need to hear about any problems. If you have an issue, we cannot address it if we do not know about it. Thank you for your loyal support of our United States manufacturing company.

Finance Charges -A finance charge of 1 1/2% per month (18% annual percentage rate) will be added to all account balances over the stated terms. Cost of Collection and Attorneys' Fees -By acceptance of these goods you agree to pay on demand any and all expenses, including reasonable attorneys’ fees and legal costs incurred or paid by Advanced Looseleaf Technologies in enforcing the terms of this document, the agreement of the parties or collecting any obligation or moneys due it. Applicable Law and Choice of Law- This agreement shall be deemed to have been and shall be interpreted and enforced in accordance with the laws of the Commonwealth of Massachusetts. You further agree to submit to the jurisdiction of the courts of the Commonwealth of Massachusetts for all purposes with respect to this document and the agreement of the parties. Arbitration - Any controversy or claim arising out of or relating to this contract or any modification thereof shall be settled by arbitration proceedings to be held in Attleboro, Massachusetts in accordance with the rules then obtaining of the American Arbitration Association, and judgment upon the award rendered may be entered in the highest court of the forum, state or federal, having jurisdiction. The arbitrators sitting in any such controversy shall have no power to alter or modify any express provisions.